At Villheart, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and products. By accessing or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Billing and shipping address
Payment information
b. Non-Personal Information
IP address
Browser type and version
Device information
Geographic location
Cookies and usage data
2. How We Use Your Information
We use the information we collect to:
Provide and improve our services
Process transactions
Communicate with you about your account, orders, or inquiries
Send promotional materials (with your consent)
Analyze usage trends to enhance user experience
Ensure security and prevent fraud
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
a. Service Providers
We may share your information with trusted third-party vendors who assist us in operating our website, conducting business, or providing services (e.g., payment processors, shipping companies).
b. Legal Obligations
We may disclose your information if required by law or to protect our legal rights, comply with legal processes, or respond to governmental requests.
c. Business Transfers
In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance site functionality
Remember your preferences
Analyze website performance
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our site.
5. Data Security
We implement robust security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request the deletion of your personal data
Restriction: Limit the processing of your data
Objection: Object to the processing of your data for specific purposes
Data Portability: Request transfer of your data to another service
To exercise your rights, please contact us at help@villheart.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to delete it.
9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
10. International Data Transfers
If you are accessing our services from outside India, your information may be transferred to and processed in a country with different data protection laws. By using our services, you consent to such transfers.
11. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. When no longer needed, we securely delete or anonymize your data.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
